Frequently Asked Questions
Everything you need to know about your next favorite cap.
How do I determine my scally cap size?
We recommend measuring the circumference of your head about an inch above your eyebrows. Compare your measurement to our size guide found on each product page. If you are between sizes, we suggest sizing down for a more tailored, traditional fit.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with tags attached. We want to ensure you get the perfect fit, so domestic exchanges are processed quickly to get you back in style.
How long does shipping take?
Standard domestic orders typically ship within 1-2 business days and arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days depending on customs processing.
How should I clean and care for my cap?
To maintain the shape and quality of your scally cap, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying, as high heat can damage the brim and shrink the fabric.
Do you restock limited edition releases?
Our limited edition 'Signature Series' drops are often one-time runs to keep the styles unique. However, we do restock our core collection regularly. Sign up for our email list to be the first to know about restocks and new launches.
What materials are used in Boston Scally caps?
We use premium materials including wool blends, form-fitting polyester, and breathable cotton linings. Each cap is designed for durability and comfort, ensuring it holds its shape through daily wear.